Refund policy

Return & Refund Policy (Digital Products)

Last updated: 2026.04.06.

1. Nature of Digital Products

All products sold on this website are digital goods (e.g. downloadable files, templates, or digital content) and are delivered electronically.

Because of the nature of digital products, they cannot be returned once access has been granted or the download has started.


2. No Right of Withdrawal After Access

By purchasing and accessing our digital products, you expressly agree to:

  • receive immediate access to the digital content, and
  • waive your 14-day right of withdrawal under applicable EU consumer protection laws.

Once the product has been accessed, downloaded, or used, you are no longer eligible for a refund.


3. Refund Eligibility

We only offer refunds in the following cases:

  • The product was not delivered due to a technical issue on our side
  • The file is corrupted or unusable, and we are unable to fix or replace it
  • You were charged incorrectly (duplicate payment, etc.)

We do not offer refunds for:

  • Change of mind
  • Lack of usage
  • Misunderstanding of the product
  • Failure to read the product description before purchase

4. Technical Issues

If you experience any issues accessing or using your product, contact us at:

info@coloringbanana.com

We will make every reasonable effort to resolve the issue quickly.


5. Unauthorized Distribution

All products are protected by copyright.
Reselling, sharing, or distributing our digital products without permission is strictly prohibited.


6. Contact

If you have any questions regarding this policy, contact us at:

info@coloringbanana.com